Frequently Asked Questions (FAQs)

Does Shreejee Electronics offer Free Samples?

While we’re happy to collaborate with you to create an exceptional prototype, unfortunately, we can’t provide free samples of custom parts simply because of the engineering time and cost of materials involved (see Prototyping process, below). We do however offer no-cost samples of our standard products (provided that you cover shipping costs).

How does Shreejee Electronics process you a Quote for a new part?

We encourage the use of our custom, Online Quote Form that will help you identify and communicate your requirements quickly and precisely. Depending on your needs, we’ll respond with either a Ballpark estimate (a day or two) or a Firm Quotation (typically within a week)

A qualified Ballpark estimate (often requested for bid purposes) is based on a similar design from our vast database of custom products. We can often turn pricing around within a day or so although this generally does not include lead-time for delivery or any “minimum-buys” for the material.

For a Firm Quote, one of our engineers must perform calculations (often including multiple iterations) to satisfy your physical and electrical requirements. Following this, the designer will draft-up a physical layout, detailed assembly & labour instructions, and a Bill of Material (including drawings for custom materials) for costing purposes. From here, Operations will verify DFR (Design for Manufacturability) and Purchasing will material costing and lead-time from our network of trusted suppliers. Once these steps are completed, our sales representative will issue a formal quotation including part pricing, NRE fees & tooling or other charges (as applicable) and lead-time to the best of their knowledge.

What is a Non-Recurring Engineering (NRE)?

A Non-Recurring Engineering (NRE) charge is a one-time fee for additional costs incurred for prototyping a new product. This fee is to capture costs for development time spent as follows:

  1. Design — Preparation of manufacturing documents including shop-floor drawings, BOM’s, labour routings and sub-assembly drawings for custom materials.
  2. Set-up — Manufacturing Engineering assists the Shop Floor to set-up equipment and tooling for the manufacture of a new part (and resolve any difficulties encountered).
  3. Build — Additional labour (and material) needed by Production to understand how to build the new product
  4. Evaluation — Prototype conformance verification and testing by Design Engineering and Quality Assurance.

We also offer the option to amortize them into the cost of the custom magnetic device or when you place your bulk order with us.

What is Shreejee Electronic’s Prototyping process?

Once a quote is accepted, we’ll flow the project through all key departments, before production, to ensure success. We’ll begin by reviewing the design, preparing formal manufacturing instructions, ordering materials and scheduling production. Once materials are received, our skilled manufacturing team will build the part with guidance from both design and manufacturing engineering. Following completion of the build, Quality Assurance does thorough first-article review and the Designer prepares an evaluation report that verifies that the prototype satisfies both your requirements and our internal manufacturing instructions.

How does Shreejee Electronics process Blanket Orders?

We’re happy to be able to support you with better pricing for larger orders to be released over time. To make this happen, however, we need a few considerations in return:

  1. Term — We are happy to accept blanket orders scheduled out to a maximum period of 8 months. This is because typically, we buy custom raw materials up-front (to cost-reduce) and hold them for the duration of the order; as you can understand, holding too much inventory has an impact on our cash-flow.
  2. Agreements to Hold Safety Stock Quantities — We are happy to hold your agreed-upon quantities of safety-stock of finished parts for a maximum period of up to 10 weeks. After this time, however, we must ship and invoice the parts to you. Please note that after a release from you, we need a reasonable period of about 4 weeks to replenish new finished parts.
  3. Holding Inventory of Finished — Other than safety-stock agreements noted above, there are occasions where you might want us to hold onto inventory of finished parts beyond the scheduled ship-date. In such cases, we can warehouse your parts at a holding fee of 1.5% per month, calculated daily from original ship-date until the parts ship, for a maximum period of up to 3 months after which time, we must ship and invoice the parts to you.
  4. Holding Raw Material — To get price-breaks on raw material, we do our best to schedule-out deliveries from our vendors whenever possible. However, we can only hold inventory of material for your parts for a maximum period of 4 months. After this period, we’ll be happy to hold your material in our warehouse but we must invoice you for it.

Keeping the above points in mind, we are able to support you with better pricing for bulk quantities over time.

How does Shreejee Electronics ensure Quality?

Our highly trained quality control staff will inspect and test all parts at various stages throughout and following production. Prototypes are subjected to additional scrutiny by both the designer and a skilled quality assurance specialist against your specifications. Once satisfied that the prototype meets your requirements and our stringent internal standards, we’ll ship the part according to your specified methods. No prototype or custom part leaves our facility without a detailed Certificate of Compliance.

How does Shreejee Electronics coordinate Shipping?

We are more than happy to use your choice of carrier and are pleased to provide shipping support wherever needed. We have experienced logistics personnel who can advise you on customs, import/export paperwork and international air transport. We work with most major carriers, and when necessary for large shipments, we have relationships with International Logistics providers including FedEx, DTDC and Delhivery.

Our standard delivery term is Ex Works (EXW).

To simplify shipping your parts within India, we need:

  1. The Contact Name of the person responsible for your shipping activities
  2. Your Correct Ship-To Address (if different from your Billing Address)
  3. If shipping within India, your company’s active 15-digit Goods and Service Tax Identification Number (GSTIN)
  4. Your preferred Courier and Freight Account Number

When shipping outside India, we will work with you at the onset to find suitable shipping arrangements to ensure that your parts get to your destination in a timely and cost-effective manner.

For some additional tips on the topic of Shipping, check out our fun blog: The Joy of Shipping – Tips from our 60 years of experience

What Payment Options does Shreejee Electronics offer?

We offer multiple easy ways for you to pay for parts, depending on your circumstances:

  • Credit or Debit Cards over PayPal and Stripe — easy and fast
  • Electronic Funds Transfer (EFT) — for Indian customers only. Includes NEFT and RTGS.
    Bank Name: Indian Bank
    Branch: Hauz Khas, New Delhi
    IFSC: IDIB000H019
    Account No. 12345